Privacy policy
Updated: 7 November 2026
Controller and contact
The controller of trabiana.ro is TRABIANA SRL, tax identifier RO5408591, Trade Register J1994000926138, 74 Șoseaua Mangaliei, Constanța, Romania. Personal data enquiries: office@trabiana.ro. Workshop: +40 723 973 332; car parts store: +40 722 344 009.
Data and purposes
When the Contact form is available, we use your name, email address and message to respond to your enquiry. These fields are needed to submit the form; you may alternatively contact us by phone or email. Do not send identity documents, bank details, medical information or other sensitive data through the form. Operation and security also involve technical data such as IP address, access time, browser and session information. This notice covers the website and initial correspondence; repair, billing and insurance-claim documents are covered by the relevant service information.
Legal bases
Requests for quotations or appointments are handled to take steps you request before a contract (GDPR Article 6(1)(b)). General correspondence and website protection rely on our legitimate interests in answering enquiries and preventing abuse (Article 6(1)(f)). This form does not subscribe you to marketing.
Access, hosting and email
Messages are accessible to authorised TRABIANA SRL personnel, stored in the private application area and may be emailed to office@trabiana.ro. ROMARG provides hosting and email infrastructure. Technical providers may process data needed to deliver their services; disclosure to authorities may be required by law. The website does not make solely automated decisions producing legal effects on visitors.
Retention and backups
Correspondence is retained for as long as needed to handle the enquiry and any resulting relationship. You may request deletion at office@trabiana.ro; if a legal obligation or defence of a legal claim requires retaining particular data, we explain the applicable reason. The application does not automatically delete messages after a fixed number of days. Full website backups include the database and messages; the current schedule retains up to 15 copies with a 15-day retention period. Separately downloaded copies and emails have their own retention cycle and must also be considered when handling a deletion request.
Your rights
Subject to the GDPR, you may request access, rectification, erasure, restriction and, where applicable, portability; you may object to processing based on legitimate interests. Where consent is the basis, it may be withdrawn for future processing. Send requests to office@trabiana.ro. We normally respond within one month, subject to a justified extension permitted by law. You may complain to the Romanian supervisory authority, ANSPDCP, www.dataprotection.ro, and seek a judicial remedy.
Cookies, preferences and external services
The site uses technical sessions for operation and form protection. Your Light/Dark choice is stored in the browser under trabiana-theme and may be removed in browser settings. The Contact page embeds Google Maps, and some styles may request Google Fonts; loading them may send your IP address and technical data to the provider. Facebook links and opening WhatsApp lead to external services with their own policies. WhatsApp communication starts after you choose a contact and confirm in the website dialog. Google and Meta may process data outside the EEA under their policies and transfer mechanisms; consult the provider information before use.